Guest Relations Specialist, CCMCP
Cook Children(1 month ago)
About this role
The Guest Relations Specialist at Cook Children’s provides a welcoming presence and positive first impression for patients, families, visitors, and staff within a pediatric medical center. The role supports the Patient/Family/Member Experience team by helping ensure families feel supported, safe, and confident in the care they receive. This position aligns with the hospital’s mission to elevate patient and family well-being and overall experience.
Required Skills
- Customer Service
- Communication
- Empathy
- Event Coordination
- Problem Solving
- Teamwork
- Detail Oriented
- Spanish
Qualifications
- High School Diploma or GED
- College Degree (Preferred)
About Cook Children
cookchildrens.orgWhether it's parenting issues or treating the most complex pediatric medical conditions, Cook Children's is here, helping families navigate childhood every step of the way.
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