Guest Relations Specialist

The Guest Relations Specialist role at Planet 13 involves welcoming on-site visitors, determining the nature of their business, and providing exceptional customer service in a top Las Vegas dispensary. The position requires educating customers about cannabis products, managing client inquiries, and ensuring compliance with industry regulations to foster positive relationships and enhance customer satisfaction. The specialist is also responsible for maintaining accurate customer profiles, monitoring waiting lists, and assisting with clerical duties to support a welcoming and informative experience.