Guest Service Agent-1
Sonesta Hotels(27 days ago)
About this role
A Guest Services Agent at Sonesta ES Suites New Orleans serves as the hotel’s front‑line representative at the front desk, embodying the Sonesta brand and hospitality standards. The role supports the Operations Manager and helps maintain front desk systems and guest relations to ensure a positive guest experience.
Required Skills
- Guest Relations
- Front Desk
- Cash Handling
- Reservations
- Upselling
- Communication
- Customer Service
- Problem Solving
- Microsoft Office
- Opera Systems
Qualifications
- High School Diploma
- ServSafe Certification
- TIPS Certification
- Valid Driver's License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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