Guest Service Agent On Call
Sonesta Hotels(1 year ago)
About this role
The Guest Services Agent (GSA) is the hotel's front-line representative, welcoming guests and managing check-in/check-out, key issuance, and guest inquiries. The role supports the Operations Manager and oversees front desk systems to ensure a smooth, secure, and positive guest experience during their shift.
Required Skills
- Customer Service
- Front Desk
- Reservations
- Cash Handling
- Cashiering
- Guest Relations
- Upselling
- Phone Etiquette
- Microsoft Office
- Opera
+2 more
Qualifications
- High School Diploma or Equivalent
- ServSafe
- TIPS
- Valid Driver's License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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