Guest Service Agent - Summer 2026
Ziptrekeco
About this role
Guest Service Agents at Ziptrek provide exceptional customer service by assisting guests with reservations, payments, and inquiries, ensuring a smooth and personalized experience. They coordinate guest requirements, handle bookings, and maintain high standards of communication and organization in a dynamic tourism environment.
Skills
About Ziptrekeco
ziptrek.comZiptrek Ecotours is a global leader in zipline-based adventure ecotourism, offering guided canopy and zipline tours in Whistler and Mont Tremblant, Canada, and Queenstown, New Zealand. Founded in 2002 as a pioneer of guided zipline experiences, the company runs multiple distinct tours, canopy walks and high-profile Signature Events worldwide. Highlights include The Sasquatch® (the longest zipline in Canada and the USA) and the steepest tree-to-tree zipline in Queenstown, all delivered with professional guides and an emphasis on safety and environmental stewardship. Ziptrek brands its experiences as "eco-exhilaration®"—sustainable, interpretive outdoor adventures that combine adrenaline with nature education.
About Ziptrekeco
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Ziptrekeco.
Salary
$46k
per year