Guest Service Agent Supervisor (year-round)
Hakuba Hospitality Group
About this role
A Guest Services Supervisor at Hakuba is responsible for assisting guests, managing bookings, facilitating check-ins and check-outs, and coordinating with staff to ensure a seamless guest experience. The role involves handling inquiries, reservations, problem resolution, staff management, and guest account management to provide excellent hospitality services.
Skills
About Hakuba Hospitality Group
hakubahospitalitygroup.comHakuba Hospitality Group is Hakuba’s largest property management company, operating a portfolio of luxury chalets, boutique hotels, and restaurants across the Hakuba valley. As a full-service hospitality operator, it provides property management and guest services—reservations, housekeeping, concierge support, and curated local experiences. The company positions itself as Hakuba’s hospitality leader, focused on delivering high-end stays and authentic mountain experiences. It serves both travelers seeking premium accommodations and owners seeking professional rental management and property care.
About Hakuba Hospitality Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Hakuba Hospitality Group.
Salary
$96k
per year