Guest Service Agent
Sonesta Hotels(1 month ago)
Austin, TX, Bee Cave, TXOnsiteFull TimeJunior$43,755 - $59,334 (estimated)Guest Services
Apply NowAbout this role
The Guest Services Agent (GSA) is the hotel's primary front desk representative responsible for greeting guests, managing check-ins/check-outs, and maintaining guest relations during their shift. The role supports the Operations Manager and serves as the point person for front desk technology systems while representing the Sonesta brand to all arriving guests.
Required Skills
- Guest Service
- Front Desk
- Cash Handling
- Reservations
- Upselling
- Communication
- Microsoft Office
- Opera Systems
- Problem Solving
- Customer Relations
Qualifications
- High School Diploma
- ServSafe
- TIPS
- Valid Driver's License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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