Guest Service Agent
Sonesta Hotels(1 month ago)
Anaheim, CAOnsiteFull TimeJunior$44,000 - $46,000Guest Services / Front Desk
Apply NowAbout this role
The Guest Services Agent is the primary front‑desk representative responsible for welcoming guests and representing the hotel brand. The role supports the Operations Manager and serves as the point person for front desk technology and in-house guest relations during assigned shifts. It focuses on ensuring a positive guest experience and upholding company service standards.
Required Skills
- Guest Relations
- Front Desk
- Cash Handling
- Reservations
- Upselling
- Communication
- Problem Solving
- Microsoft Office
- Opera
- Customer Service
Qualifications
- High School Diploma or Equivalent
- ServSafe
- TIPS
- Valid Driver’s License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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