Guest Service Agent
Sonesta Hotels(2 months ago)
White Plains, NYOnsiteFull TimeJunior$46,980 - $52,200Guest Services
Apply NowAbout this role
A Guest Services Agent at Sonesta serves as the hotel's primary front-desk representative, welcoming guests and representing the brand as they enter the hotel. The role supports the Operations Manager and acts as the point person for front desk technology and in-house guest relations to help achieve the hotel's mission and overall success.
Required Skills
- Customer Service
- Cash Handling
- Reservations
- Upselling
- Phone Etiquette
- Microsoft Office
- Opera Systems
- Communication
- Problem Solving
- Time Management
Qualifications
- High School Diploma or Equivalent
- ServSafe (required)
- TIPS (may be required)
- Valid Driver’s License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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