Guest Service Agent
Sonesta Hotels(2 months ago)
Falls Church, VAOnsiteFull TimeJunior$37,973 - $51,879 (estimated)Guest Services / Front Office
Apply NowAbout this role
A Guest Services Agent at Sonesta is the primary front-desk representative who greets guests and serves as the hotel's first point of contact. The role supports the Operations Manager and oversees front-desk technology and in-house guest relations during assigned shifts, contributing to the overall success of the hotel.
Required Skills
- Customer Service
- Cash Handling
- Reservations
- Communication
- Microsoft Office
- Opera
- Upselling
- Problem Solving
Qualifications
- High School Diploma or Equivalent
- ServSafe
- TIPS (may be required)
- Valid Driver’s License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
View more jobs at Sonesta Hotels →