Guest Service Agent
Sonesta Hotels(2 months ago)
New Orleans, LAOnsiteFull TimeJunior$42,118 - $57,193 (estimated)Front Desk / Operations
Apply NowAbout this role
The Guest Services Agent (GSA) is the hotel's primary front desk representative, greeting guests and managing in-house guest relations during their shift. The GSA supports the Operations Manager and serves as the point person for front desk technology systems. The role represents the Sonesta brand as guests enter the hotel and helps ensure a consistent guest experience.
Required Skills
- Guest Relations
- Cash Handling
- Reservations
- Upselling
- Customer Service
- Communication
- Microsoft Office
- Opera
- Problem Solving
- Safety Compliance
Qualifications
- High School Diploma
- ServSafe Certification
- TIPS Certification (May Be Required)
- Valid Driver’s License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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