Guest Service Agent
Mandarin Oriental Hotel Group(5 months ago)
About this role
A Guest Service Agent at Mandarin Oriental, Tokyo works within the Front Office to ensure exceptional guest experiences at arrival, during the stay, and at departure. The role supports the hotel’s luxury service standards, represents the brand in the Nihonbashi location, and reports to the Front Desk Manager. Fluency in both English and Japanese is required.
Required Skills
- Check In
- Check Out
- Guest Relations
- Concierge Coordination
- Cash Handling
- Upselling
- Room Control
- Communication
- English
- Japanese
+2 more
About Mandarin Oriental Hotel Group
mandarinoriental.comOur luxury award-winning hotels and resorts worldwide. Mandarin Oriental hotels offer world-class accommodations, spas and fine dining experiences.
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