Guest Service Agent
Sonesta Hotels(1 month ago)
About this role
The Guest Services Agent is the primary front-desk representative for Sonesta, acting as the first point of contact for guests and supporting the Operations Manager. The role focuses on maintaining guest relations and serving as the main steward of front desk technology and hotel brand standards during assigned shifts. The position contributes to the overall success of the hotel by delivering consistent, high-quality hospitality experiences.
Required Skills
- Customer Service
- Cash Handling
- Reservations
- Communication
- Upselling
- Microsoft Office
- Opera
- Problem Solving
- Teamwork
Qualifications
- High School Diploma
- ServSafe
- TIPS
- Valid Driver's License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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