Guest Service Agent

Stone Bridge(6 months ago)

Denver, COOnsiteFull TimeJunior$37,000 - $37,000Guest Services

About this role

A Guest Service Agent serves as the primary contact for hotel guests throughout their stay, handling check-ins, check-outs, reservations, and guest inquiries. The role focuses on providing high-quality customer service, maintaining front desk operations, and ensuring accurate handling of payments and guest information. The position supports hotel operations by coordinating with housekeeping and responding to guest requests and incidents.

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Required Skills

Customer Service
Reservation Systems
Cash Handling
Phone Etiquette
Check-In
Check-Out
POS
Incident Reporting
Housekeeping Coordination
Time Management

Qualifications

One-Year Certificate (College/Technical School)
3-6 Months Related Experience or Training
English Fluency
Basic Computer/POS Skills

About Stone Bridge

stonebridgeapts.com

Welcome home to Stone Bridge Apartment homes in charming Abbeville, Louisiana. are pleased to present you with four spacious floor plans with 1, 2, 3 and 4 bedroom options. Our apartments feature remarkable amenities including washer and dryer in the home, ceiling fans, walk-in closets, and vaulted ceilings. And we are pet-friendly. Living at Stone Bridge Apartments makes staying in shape not only convenient but comfortable with our state-of-the-art fitness center. We also provide after-school tutoring programs, summer camp, and an outdoor resort-style pool with tanning deck.

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