Guest Service Agent
Sonesta Hotels(26 days ago)
About this role
The Guest Services Agent at Sonesta International Hotels is a front-line hotel team member who serves as the initial point of contact for guests and represents the brand during arrivals. The role supports hotel operations by assisting with front desk systems and guest relations during assigned shifts. It contributes to overall guest experience and the hotel’s success through attentive service and operational support.
Required Skills
- Customer Service
- Cash Handling
- Reservations
- Communication
- Upselling
- Microsoft Office
- Opera Systems
- Problem Solving
- Time Management
Qualifications
- High School Diploma or Equivalent
- ServSafe Certification
- TIPS Certification
- Valid Driver's License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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