Guest Service Agent
Sonesta Hotels(28 days ago)
Austin, TXOnsiteFull TimeJunior$41,923 - $56,977 (estimated)Guest Services
Apply NowAbout this role
The Guest Services Agent at Sonesta International Hotels is the primary front-desk representative responsible for welcoming guests and representing the brand during their shift. The role supports the Operations Manager and serves as the point person for front desk technology and in-house guest relations to ensure a positive guest experience.
Required Skills
- Customer Service
- Cash Handling
- Reservations
- Opera
- Microsoft Office
- Phone Etiquette
- Upselling
- Communication
- Problem Solving
- Time Management
+2 more
Qualifications
- High School Diploma or Equivalent
- ServSafe Certification
- TIPS Certification (May Be Required)
- Valid Driver's License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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