Guest Service Agent
Sonesta Hotels(3 days ago)
Austin, TX, Bee Cave, TXOnsiteFull TimeJunior$30,000 - $35,000Front Desk Operations
Apply NowAbout this role
The Guest Services Agent at Sonesta International Hotels is responsible for delivering excellent guest service, managing front desk operations, and ensuring guest satisfaction during their shift. They serve as the primary point of contact for guests, handling check-ins, reservations, and guest inquiries while adhering to hotel standards and policies.
Required Skills
- Customer Service
- Reservations
- Cash Handling
- Communication
- Multi-tasking
- Problem Solving
- Microsoft Office
- Opera Systems
- Guest Relations
- Conflict Resolution
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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