Guest Service Agent
Sonesta Hotels(4 days ago)
About this role
Sonesta ES Suites New Orleans is seeking a Guest Services Agent to be the first point of contact for guests, representing the hotel brand and ensuring guests have a positive experience. The role involves handling check-ins, reservations, guest inquiries, and supporting front desk operations to contribute to the hotel's success.
Required Skills
- Customer Service
- Reservation
- Communication
- Front Desk
- Cash Handling
- OperSys
- Languages
- Problem Solving
- Teamwork
- Multitasking
Qualifications
- High School Diploma or Equivalent
- Previous hotel or retail experience
- ServSafe certification (required)
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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