TFE Hotels
The Guest Service Agent role at Rendezvous Hotel Heritage Queenstown focuses on delivering exceptional customer service by managing guest check-ins, check-outs, and special requests. This position requires a people-oriented professional who ensures accurate guest information management and resolves inquiries or complaints promptly. The role involves maintaining a welcoming lobby environment, coordinating with other hotel departments, and supporting various guest services to enhance the overall stay experience.
Headquarters
Ultimo, New South Wales, Australia
Company Size
1001-5000 employees
Founded
1963
TFE Hotels is an Australia-based hotel owner and operator offering a portfolio of hospitality brands—including A by Adina, Adina Apartments, Vibe Hotels, Quincy, Travelodge Hotels, Rendezvous and Collection by TFE Hotels—across Australia, New Zealand and the wider region. It provides apartment-style and hotel accommodation for leisure and business travelers, plus meeting and event facilities, group bookings and corporate solutions. The company emphasizes direct bookings with a best-rate guarantee and guest benefits through its eClub loyalty program. TFE Hotels positions itself as a full-service hospitality group focused on consistent standards, location convenience and tailored guest experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TFE Hotels.
10% above the average for this role