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Guest Service Agent at Sonesta Hotels - ApplyBlast

Guest Service Agent

Sonesta Hotels

1 month ago

Houston, Texas, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Guest Service Agent role focuses on creating memorable guest experiences by providing exceptional customer service from check-in through check-out. This position involves managing guest interactions, processing transactions, and coordinating with various hotel departments to ensure smooth operations. The ideal candidate thrives in a fast-paced hospitality environment and is passionate about delivering personalized service.

Responsibilities

Welcome guests and provide exceptional customer service during check-in and check-out
Process guest transactions and handle cash using PMS and POS systems
Coordinate with hotel departments to ensure smooth operations and guest satisfaction

Skills

About Sonesta Hotels

sonesta.com

Headquarters

Newton, Massachusetts, United States

Company Size

10001+ employees

Founded

1937

View Profile

Sonesta Hotels is a hospitality company that owns, manages, and franchises hotels, resorts, and extended-stay properties across the Americas and other international markets. Its portfolio includes multiple lodging brands serving business and leisure travelers, with services spanning accommodations, meetings and events, and guest hospitality operations.