Guest Service Agent

This role is responsible for implementing and managing the passenger transfer process for Lāna'i Air, ensuring high-quality, high-touch guest service from check-in to boarding. The position involves assisting with flight reservations, coordinating ground transportation, and supporting interisland terminal operations to enhance occupancy for Four Seasons Hotels on Lāna'i. The role requires delivering reliable and seamless service to all travelers while maintaining professional and courteous interactions.