Brightline Trains
The Guest Service Agent warmly welcomes guests at the Brightline station, providing information on ticket kiosks, local transportation, and station amenities while processing baggage and handling transactions. This role focuses on ensuring guest satisfaction and safety through proactive service, empathetic communication, and collaboration with team members. The position requires maintaining a clean station environment and adapting to diverse guest needs in a high-traffic setting.
Headquarters
Miami, Florida, United States
Company Size
201-500 employees
Founded
2012
Brightline is a privately operated high-speed passenger rail service connecting South Florida and Orlando, with stops in Miami, Aventura, Fort Lauderdale, Boca Raton, and West Palm Beach. It emphasizes speed, comfort, and modern onboard amenities, offering two service tiers (SMART and PREMIUM) with complimentary Wi-Fi and power outlets on every seat. Brightline positions itself as a stylish, sustainable alternative to driving or flying for regional travel in Florida.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Brightline Trains.