Accor
The Guest Service Agent is responsible for delivering a seamless guest experience from pre-arrival to post-departure, ensuring professional and efficient front desk operations. This role involves handling guest requests, managing VIP services, and maintaining detailed guest profiles while upholding hotel standards. The position requires strong communication skills and a service-oriented mindset to enhance guest satisfaction.
Headquarters
Issy-Les-Moulineaux, Île-De-France, France
Company Size
10001+ employees
Founded
1967
Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,800 hotels and resorts. The company also operates around 10,000 bars & restaurants, alongside wellness facilities and flexible workspaces for leisure and business travelers. Accor delivers a broad portfolio of 45+ brands and services designed to meet diverse guest needs and experiences worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Accor.
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