Guest Service Agent

The Guest Service Agent role at Flagstaff Gardens Hotel involves providing a warm and friendly welcome to guests, efficiently processing check-ins and check-outs, and handling daily transactions and reservations. The position requires anticipating guest needs, communicating special requests to relevant departments, and collaborating with housekeeping, reservations, and maintenance teams to ensure rooms are properly prepared. This full-time role demands accuracy, efficiency, and a commitment to hotel policies and workplace health and safety.