Guest Service Associate

The Guest Service Associate serves as the face of The Cura Kensington, a Tribute Portfolio Hotel by Marriott, delivering exceptional service across Front Office and Food & Beverage operations. This role ensures a seamless and personalised guest experience from arrival to departure through efficient check-in procedures, prompt enquiry resolution, and collaborative support across hotel departments. The position requires flexibility, a hands-on approach, and a commitment to maintaining the hotel's reputation for excellence.