Guest Service Attendant
Rhode Island Hospital(1 month ago)
About this role
The Guest Service Attendant is the hospital's first point of contact for patients, visitors, and guests, providing a welcoming and respectful experience. Working under the Director of Patient Experience, the role supports wayfinding, visitor screening, transport assistance, and general guest services at the main entrance. The position emphasizes compassionate customer service, clear communication, and adherence to hospital policies.
Required Skills
- Customer Service
- Wayfinding
- Patient Transport
- Visitor Screening
- Interpreter Services
- Phone Etiquette
- Computer Skills
- Inventory Management
- Traffic Control
Qualifications
- High School Diploma or Equivalent
- Hospitality Degree (Preferred)
About Rhode Island Hospital
lifespan.orgLifespan is now Brown University Health. Our name may have changed, but our commitment to the highest-quality patient care has not.
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