Guest Service Contact Center Supervisor
Loews Hotels(1 month ago)
About this role
A Guest Services Contact Center Supervisor at Loews Hotels at Universal Orlando supports the hotel's guest service operations through leadership and coordination of the contact center team. The position acts as a liaison between departments and helps maintain the hotel's service standards and guest satisfaction. This role is part of the Lakewood Regional Support team.
Required Skills
- Leadership
- Communication
- Problem Solving
- Organization
- Training
- Scheduling
- Phone Systems
- Emergency Procedures
- Reporting
- Guest Service
+1 more
About Loews Hotels
loewshotels.comExperience Loews Hotels, a luxury hotel brand comprising 26 distinctive, pet-friendly properties across the United States and Canada.
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