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Guest Service Lead at Nashville Zoo - ApplyBlast

Guest Service Lead

Nashville Zoo

10 months ago

3.7 on Glassdoor

Nashville, TN

Onsite

Full Time

Medior

1 applicant

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About this role

The Guest Service Lead at Nashville Zoo supports the Guest Services Director by ensuring a positive visitor experience at the zoo entrance. This frontline supervisory role oversees ticketing and membership points of contact, helps maintain financial and operational procedures, and upholds guest service standards. The position requires flexibility to work regular weekends and occasional evenings, often outdoors in varying weather conditions.

Skills

Qualifications

High School Diploma or GED

About Nashville Zoo

nashvillezoo.org

Headquarters

Nashville, Tennessee, United States

Company Size

201-500 employees

Founded

1989

View Profile

Nashville Zoo at Grassmere is a family-focused zoological park in Nashville, TN, situated on the historic Grassmere estate and featuring a diverse collection of animals and immersive exhibits. The zoo offers daily events, educational programs, animal encounters, and seasonal activities designed for visitors of all ages. Open regularly (typically 9:00 AM–4:00 PM), it provides memberships, special events, and online giving options while emphasizing wildlife conservation, education, and community engagement.