Guest Service Lead
Nashville Zoo
About this role
The Guest Service Lead at Nashville Zoo supports the Guest Services Director by ensuring a positive visitor experience at the zoo entrance. This frontline supervisory role oversees ticketing and membership points of contact, helps maintain financial and operational procedures, and upholds guest service standards. The position requires flexibility to work regular weekends and occasional evenings, often outdoors in varying weather conditions.
Skills
Qualifications
About Nashville Zoo
nashvillezoo.orgNashville Zoo at Grassmere is a family-focused zoological park in Nashville, TN, situated on the historic Grassmere estate and featuring a diverse collection of animals and immersive exhibits. The zoo offers daily events, educational programs, animal encounters, and seasonal activities designed for visitors of all ages. Open regularly (typically 9:00 AM–4:00 PM), it provides memberships, special events, and online giving options while emphasizing wildlife conservation, education, and community engagement.
Recent company news
Rutherford SourceNashville Zoo Adds Seven New Board Members
3 weeks ago
Nashville PostOf Note: Nashville Zoo adds to board
3 weeks ago
The TennesseanSee Nashville Zoo staff fit flamingos for special leg braces
Jan 13, 2026
ABC NewsA clouded leopard conceived through artificial insemination born at Nashville Zoo
4 weeks ago
Nashville BannerJim Bartoo: Marketing Director, Nashville Zoo
Mar 16, 2025
About Nashville Zoo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Nashville Zoo.
Salary
$32k – $34k
per year
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