Guest Service Representative
kanahotelgroup
About this role
The job involves providing excellent customer service at the front desk of a hotel, including greeting guests, managing check-in and check-out procedures, handling cash and credit transactions, and assisting guests with inquiries and complaints.
Skills
Qualifications
About kanahotelgroup
kanahotelgroup.comKana Hotel Group is a hospitality company that owns, operates, and manages a portfolio of boutique hotels and resorts. They provide full-service accommodations, on-site dining, meeting and events spaces, and tailored leisure and corporate packages. The group emphasizes personalized guest experiences, local cultural touches, and sustainable practices across property operations. Kana also offers direct online booking, group sales, and management services for owners and hospitality partners.
About kanahotelgroup
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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