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Guest Service Representative at Sanford Health - ApplyBlast

Guest Service Representative

Sanford Health

23 days ago

3.4 on Glassdoor

Fargo, North Dakota, United States

Onsite

Part Time

Junior

0 applicants

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About this role

This role provides front-line customer service by greeting and assisting patients, families, and visitors in a courteous manner. The position involves directing individuals to hospital departments, managing waiting areas, and utilizing the Sanford Electronic Privacy Information Center (EPIC) to access patient information. It requires strong communication skills to handle sensitive situations and ensure a positive experience for all guests.

Responsibilities

Greets and assists patients, families, and visitors in a courteous manner
Directs patients and visitors to hospital departments and clinics
Monitors traffic in patient drop off areas and provides city information

Skills

About Sanford Health

sanfordhealth.org

Headquarters

Sioux Falls, South Dakota, United States

Company Size

10001+ employees

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Sanford Health is the largest rural health system in the United States, headquartered in Sioux Falls, South Dakota, serving over 2 million patients across 320,000 square miles. The integrated health system operates 58 medical centers, 289 clinic locations, 145 senior living centers, and over 1,100 active clinical trials. Sanford Health also offers health insurance plans, genetic medicine, and world clinic locations, with a mission to transform the healthcare experience in America's heartland.