Pine Street Inn
The Guest Service Specialist assists guests, callers, and visitors in accessing emergency shelter, food, clothing, medical care, and housing services at the Pine Street Inn Shattuck Shelter. This role ensures a safe and secure environment while supporting guests in developing housing pathways and connecting them to appropriate resources. The position requires maintaining the shelter front desk, managing communications, and documenting guest interactions in the HMIS system.
Headquarters
Boston, Massachusetts, United States
Company Size
501-1000 employees
Founded
1969
Pine Street Inn, founded in 1969, is New England’s largest homelessness services organization. It delivers a comprehensive range of programs—supportive housing, emergency shelter, street outreach, and workforce development—serving more than 2,400 people daily. The organization pairs direct services with advocacy and collaborative solutions to move individuals beyond homelessness. Its mission is to end homelessness by helping people secure stable housing and the supports they need to rebuild their lives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pine Street Inn.
6% below the average for this role