Guest Service Supervisor - WPB Station

Brightline Trains

1 month ago

West Palm Beach, FL

Onsite

Full Time

Senior

0 applicants

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About this role

The Guest Service Supervisor at Brightline is a key member of the Station Operations team, responsible for assisting the Station Manager in daily operations, ensuring safety, and delivering a positive guest experience. The role involves team motivation, guest interaction, inventory management, and supporting station functions across multiple locations.

Skills

Qualifications

Bachelor's degree in business management, Retail, or Hotel Operations10+ years of proven experience in a senior leadership role within the Retail or Hospitality industries

About Brightline Trains

gobrightline.com

Brightline is a privately operated high‑speed passenger rail service that provides intercity train travel in Florida. It emphasizes speed, comfort, and modern onboard amenities, with online ticketing and account management. Brightline currently serves multiple South Florida destinations (five on its site) and offers integrated services like shuttles and gift cards. The company positions itself as a stylish, convenient alternative to driving or flying for regional travel.