Whiteroom
The Guest Services team supports clients in Japan by handling communications between booking agents, clients, and guides or instructors, ensuring high-quality service via email, phone, and in person. Based in Niseko or Furano, the role involves working with a close‑knit snow professional team to create memorable experiences during the November to March season.
Whiteroom is a boutique adventure travel company specializing in powder-skiing and snow-focused experiences under the banner "Powder Culture Adventure." They design curated, small-group trips that combine expert guiding, logistics, and local hospitality to access world-class powder snow and authentic mountain culture. Offerings typically include guided skiing/snowboarding itineraries, accommodations and transfers, and safety-focused support from experienced guides. Whiteroom emphasizes immersive, culturally aware winter adventures tailored to intermediate and expert riders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Whiteroom.
Whiteroom didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role
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J.T.A.C. - Joint Training & Apprenticeship Committee