Guest Services Agent / Front Desk Agent

The Guest Services Agent / Front Desk Agent serves as the friendly face of the hotel, welcoming guests and ensuring a memorable experience through exceptional customer service. This on-site role in Red Deer, Alberta, requires a professional and energetic individual to manage check-ins, handle inquiries, and maintain high hotel standards. The position involves coordinating reservations, managing guest communications, and resolving issues in a fast-paced environment.