Guest Services Agent
Sonesta Hotels(1 month ago)
Anaheim, CAOnsiteFull TimeJunior$44,000 - $46,000Guest Services / Front Desk
Apply NowAbout this role
A Guest Services Agent at Sonesta serves as the hotel’s front-line representative, delivering the brand experience to arriving guests and supporting front desk operations. The role acts as the primary contact for front desk systems and in-house guest relations during assigned shifts and provides support to the Operations Manager.
Required Skills
- Customer Service
- Cash Handling
- Reservations
- Communication
- Upselling
- Microsoft Office
- Opera System
- Problem Solving
Qualifications
- High School Diploma or Equivalent
- ServSafe
- TIPS (may be required)
- Valid Driver’s License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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