Guest Services Agent
HRI Hospitality(1 month ago)
San Antonio, TXOnsiteFull TimeJunior$40,828 - $55,544 (estimated)Front Office
Apply NowAbout this role
A Guest Service Agent at HRI Hospitality is a front-line hotel associate who represents the hotel’s brand and ensures positive guest interactions. The role supports the Front Office team and supervisors by handling guest arrivals and departures and maintaining hotel service standards. It is an entry-level position focused on delivering welcoming experiences in a hospitality setting.
Required Skills
- Check-In
- Check-Out
- Cash Handling
- Reservations
- Customer Service
- Telephone Etiquette
- Complaint Resolution
- Cashiering
- Computer Skills
- Teamwork
Qualifications
- High School Diploma or Equivalent
- US Work Authorization
- Texas Driver's License