Guest Services Agent
kwel
About this role
The Guest Service Agent at Ko-Kwel Casino Resort is the friendly face of the hotel, responsible for creating positive first impressions and providing attentive service to guests during check-ins, check-outs, and reservations. They ensure guest needs are anticipated and met, helping to create memorable experiences and foster guest loyalty.
Skills
Qualifications
About kwel
kokwelresorts.comKo-Kwel Casino Resort is a casino and resort in Coos Bay, Oregon, formerly The Mill Casino, reimagined with tribal pride, premier gaming, and exceptional service. It features a dynamic gaming floor with slots and table games, plus dining options and live entertainment. Guests can join the Ko-Kwel Rewards program to earn perks, free games, and meals. The property blends hospitality with a celebration of local culture and community.
About kwel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$8k – $11k
per year