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Guest Services Agent at Innisfree Hotels - ApplyBlast

Guest Services Agent

Innisfree Hotels

4 months ago

3.5 on Glassdoor

Pensacola Beach

Onsite

Full Time

Junior

0 applicants

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About this role

Guest Service Agents at Holiday Inn Resort Pensacola Beach greet guests, manage check-ins and check-outs, process payments, and assist with various requests to ensure a positive stay. The role involves maintaining a friendly demeanor, resolving conflicts, and adhering to safety and inventory procedures.

Responsibilities

Greet guests upon arrival and make them feel welcomed
Check in and check out guests while assigning rooms
Process payments and minimize loss of revenue
Resolve conflicts and diffuse tense situations with guests
Arrange special services and monitor customer accounts

Skills

Qualifications

High school diploma1 year of customer service experience

About Innisfree Hotels

innisfreehotels.com

Headquarters

Gulf Breeze, Florida, United States

Company Size

1001-5000 employees

Founded

1985

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Welcome to the Innisfree Hotels Corporate Website. Innisfree Hotels is a modern hospitality company driving change in both our communities & industries.