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Guest Services Agent at HRI Hospitality - ApplyBlast

Guest Services Agent

HRI Hospitality

4 months ago

3.6 on Glassdoor

Onsite

Part Time

Junior

0 applicants

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About this role

This role involves managing front desk operations at the historic Casa Madrona Hotel, including guest check-ins/check-outs, payment processing, and coordinating with various hotel departments. Candidates must maintain knowledge of room inventory, rates, and services while delivering exceptional hospitality in a luxury waterfront setting.

Responsibilities

Process guest check-ins and check-outs efficiently
Manage cash transactions and maintain bank balances
Coordinate with housekeeping to resolve room status discrepancies
Handle guest complaints using established procedures
Ensure accurate room assignments and key distribution

Skills

Qualifications

High School DiplomaUS Work Authorization

About HRI Hospitality

hrihospitality.com

Headquarters

New Orleans, Louisiana, United States

Company Size

1001-5000 employees

Founded

1982

View Profile

HRI Hospitality is an internally managed, fully integrated owner, operator and developer of premium branded hotels and upscale apartments in top urban markets. The company offers hotel ownership and management for multiple third-party owners, with development, architecture, construction management and FF&E procurement support through its resources, including its parent company, HRI Properties. It manages a diverse portfolio of hotels and mixed-use properties across major U.S. markets and partners with leading full- and focused-service brands.