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Guest Services Agent at Innisfree Hotels - ApplyBlast

Guest Services Agent

Innisfree Hotels

3 months ago

3.5 on Glassdoor

Orange Beach, AL

Onsite

Full Time

Junior

0 applicants

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About this role

A Guest Service Agent at Hilton Garden Inn Orange Beach serves as the primary point of contact for guests upon arrival and departure. Responsibilities include managing check-ins and check-outs, processing payments, coordinating special requests, and ensuring a positive, safe environment while adhering to hotel policies.

Responsibilities

Greet and assist guests with check-in and check-out procedures.
Process payments and verify account information accurately.
Coordinate special guest requests and services efficiently.
Resolve conflicts and maintain a positive work environment.
Monitor customer accounts and adhere to safety policies.

Skills

Qualifications

High School Diploma1 Year Customer Service Experience

About Innisfree Hotels

innisfreehotels.com

Headquarters

Gulf Breeze, Florida, United States

Company Size

1001-5000 employees

Founded

1985

View Profile

Welcome to the Innisfree Hotels Corporate Website. Innisfree Hotels is a modern hospitality company driving change in both our communities & industries.