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Guest Services Agent at Flamingo - ApplyBlast

Guest Services Agent

Flamingo

3 months ago

3.3 on Glassdoor

Las Vegas, Nevada, United States

Onsite

Part Time

Junior

0 applicants

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About this role

The Guest Services Agent is responsible for handling arrival and departure transactions for VIP guests, assisting with bookings, answering guest inquiries, and providing personalized service throughout the stay. The role involves proactive communication, maintaining guest preference records, and collaborating with casino hosts and other staff to ensure a high‑end experience.

Responsibilities

Process check-in and check-out transactions for VIP guests
Assist VIP guests with booking dinner, shows, and entertainment
Provide guest service recovery and resolve concerns
Maintain guest history profiles and preferences
Generate revenue through room upsells at check-in

Skills

Qualifications

Valid Nevada Food Handler’s CardValid Nevada Alcohol Awareness Card

About Flamingo

caesars.com

Headquarters

Las Vegas, Nevada, United States

Company Size

10001+ employees

Founded

1937

View Profile

Flamingo is a consumer brand focused on personal care products. The company offers thoughtfully designed grooming and self-care products and sells through direct-to-consumer and retail channels. Flamingo emphasizes accessible, high-quality products and brand-led customer experience. It appears to recruit via a Greenhouse board under the identifier 'flamingo'.