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Guest Services Agent at HRI Hospitality - ApplyBlast

Guest Services Agent

HRI Hospitality

2 months ago

3.6 on Glassdoor

Richmond, Virginia, United States

Onsite

Part Time

Junior

0 applicants

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About this role

The Guest Services Agent at Hilton Richmond Downtown provides front desk support, handling guest check‑in and check‑out, addressing inquiries, and ensuring a positive stay experience for business and leisure travelers. The role requires strong customer service, multitasking, and a professional, welcoming demeanor while working varied shifts.

Responsibilities

Greet and check guests in and out efficiently
Handle payments and reservation changes accurately
Coordinate with housekeeping and maintenance for room readiness

Skills

About HRI Hospitality

hrihospitality.com

Headquarters

New Orleans, Louisiana, United States

Company Size

1001-5000 employees

Founded

1982

View Profile

HRI Hospitality is an internally managed, fully integrated owner, operator and developer of premium branded hotels and upscale apartments in top urban markets. The company offers hotel ownership and management for multiple third-party owners, with development, architecture, construction management and FF&E procurement support through its resources, including its parent company, HRI Properties. It manages a diverse portfolio of hotels and mixed-use properties across major U.S. markets and partners with leading full- and focused-service brands.