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Guest Services Agent at Marriott International - ApplyBlast

Guest Services Agent

Marriott International

1 month ago

3.9 on Glassdoor

Detroit, Michigan, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Guest Services Agent at Hilton Garden Inn Detroit Downtown provides exceptional guest service, handling check‑ins, check‑outs, phone calls, and guest inquiries while maintaining accurate financial and PMS reports. The role also involves resolving guest concerns, preparing revenue reports, and performing basic accounting tasks.

Responsibilities

Deliver unparalleled guest service and respond to guest inquiries
Prepare and balance daily food and beverage revenue and PMS reports
Enter revenue, expenses, and allowances into the system and generate financial summaries

Skills

Qualifications

CPR/First Aid Certification

About Marriott International

marriott.com

Headquarters

Bethesda, Maryland, United States

Company Size

10001+ employees

Founded

1927

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Book Directly & Save at any of our 9000+ Marriott Bonvoy Hotels. Choose from Luxury Hotels, Resorts, Extended Stay Hotels, Pet-Friendly Hotels & More.