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theritz-carlton.com
The Guest Services Agent handles guest inquiries and requests via telephone, email, chat, and mobile devices, logging and routing issues to appropriate departments and ensuring resolution to guest satisfaction. The role also processes wake‑up calls, room service orders, and provides information on property amenities and local attractions while maintaining professional appearance and adherence to company policies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for theritz-carlton.com.
theritz-carlton.com didn’t post a salary, so this is our estimate from similar listings.
8% below the average for this role