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Guest Services Agent at Guest Services Inc - ApplyBlast

Guest Services Agent

Guest Services Inc

1 month ago

3.2 on Glassdoor

Biwabik, Minnesota, United States

Onsite

Part Time

Junior

0 applicants

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About this role

Guest Services Agents serve as ambassadors of Giants Ridge, acting as the first point of contact for guests to craft memorable and positive experiences. This part-time role involves providing professional customer service, assisting with ticketing, season pass sales, and other product sales using point-of-sale systems. The position requires accuracy in handling cash and guest information while delivering consistent, high-quality service in a fast-paced resort environment.

Responsibilities

Process ticket sales, season passes, and product transactions using point-of-sale systems
Provide accurate resort information and assist guests with inquiries and concerns
Manage group check-ins and ensure proper documentation of liability waivers

Skills

About Guest Services Inc

guestservices.com

Headquarters

Fairfax, Virginia, United States

Company Size

1001-5000 employees

Founded

1917

View Profile

Guest Services, Inc. is a full-service hospitality management company founded in 1917 and headquartered in Fairfax, VA. The company offers property and facilities management, food and beverage, staffing, and operations support across hotels, resorts, national and state parks, dining facilities, and more. With over 250 facilities nationwide, Guest Services serves over 35 million guests annually through partnerships with the National Park Service, lodging companies, and private clients.