Guest Services and Rentals Representative - Winter - Full-Time

The Guest Services and Rentals Representative serves as the primary point of contact for resort guests, facilitating a seamless experience from arrival to departure by assisting with tickets, passes, lessons, attractions, and rental equipment. This role involves processing sales transactions, fitting guests with appropriate ski and snowboard gear, and resolving inquiries to ensure high levels of customer satisfaction. The position requires maintaining accurate records, adhering to safety protocols, and promoting resort programs within a fast-paced, team-oriented environment.