Guest Services Associate

The Guest Services Associate serves as the primary point of contact at the Scarritt Bennett Center's Welcome Center, delivering exceptional hospitality and customer service to guests attending educational programs, conferences, or overnight stays. This role involves managing front desk operations, handling reservations and payments, and providing concierge services to ensure a welcoming and professional experience for all visitors. The associate is responsible for maintaining the lobby area, assisting with lodging procedures, and supporting various center events and operations.