Guest Services Concierge - Fast Pass (Full-Time, Days)

The Guest Services Concierge contributes to a great patient experience by providing non-medical care and a warm, welcoming first impression to patients and visitors. This front-facing role facilitates continuous communication with patients, families, and team members to improve patient-centered care. The position involves recognizing potential crisis situations, advocating for security involvement when needed, and acting as a liaison between guests and clinical team members.