Guest Services Concierge

The Guest Services Concierge at Good Samaritan Hospital serves as the welcoming face of TriHealth, creating positive first impressions for patients, families, and visitors. This role provides exceptional customer service by offering directions, answering questions, assisting with wayfinding, and ensuring a smooth and compassionate experience throughout the hospital. The Concierge supports nonclinical needs, coordinates services, and contributes to patient-centered care initiatives.