Guest Services I
Lurie Children(26 days ago)
About this role
A Patient Services Representative at Lurie Children’s Hospital provides front-line, family-centered support to patients and their families across appointments and inpatient stays, embodying the hospital’s values of integrity, equity, and discovery. The role focuses on creating a warm, welcoming experience and supporting the inpatient environment to promote a positive patient-family and employee experience.
Required Skills
- Customer Service
- Patient Orientation
- Visitor Management
- Wayfinding
- Administrative Support
- Call Triage
- EMR
- Microsoft Office
- Communication
- Bilingualism
Qualifications
- High School Diploma/GED
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